End to End Supply Chain -  Procurement, Call Centers, Planning, Manufacturing, Maintenance, Logistics,

Distribution, CPG, 3PL


Recovery from Outbreak – What’s on our mind:

  • What should I do with the inventory that is aged or out of season?

  • Will outside service providers be overloaded by surge demands once all their customers return?

  • How do I re-prioritize, reschedule and staff all the critical projects put on hold for 2 months?

  • We need to set expectations that returning to pre-COVID pace will take some time

  • We can’t assume that businesses and people that supported us before are still operating – suppliers, truckers, housekeeping, security …

  • How do you measure if your methods are working?  There are epidemiological models to help show this.

  • How do you measure if social distancing is happening?  There is technology that allows you to track this and measure contact trace afterwards.

  • How do you redesign the operation to be safer, and more productive?  Social distancing may impact site productivity or throughput.

  • How do I maintain throughput with fewer people / less
    physical capacity?

  • Keeping an eye on regulations; how do I restart
    my facility?  What is the plan?

  • Where can I free-up some space for packing or
    other displaced work-stations?

  • What’s the plan for reopening? What changes from COVID-19 will remain?

  • Facility entry

  • Testing

  • Distancing

  • Cleaning

  • What does the food service business ramp-up look like?  How does that impact my people and asset base?

  • How do I clear-up the eCommerce back-log; when will I have a credible Sales Forecast?

  • When is the right time to address Peak 2020 planning? Has inventory mix changed due to CV?

  • What are the limitations with inbound and outbound goods? Current supplier limitations?

Moving to ‘new normal’ – What lies ahead:

  • How has COVID impacted both short and long term demand in my business?

  • What adjustments do I need to make going forward based on these changes?

  • What impacts to raw material do I need to be aware of?  Do I have a multiple supplier back up plan?

  • What happens if there is another COVID break-out?  How do I handle that situation?

  • What is a sustainable ramp-up plan?

  • Retail? eCommerce? 3PL?

  • Manufacturing

  • Suppliers

  • Number of units / outbound cartons / parcel

  • Management and Associates returning

  • Will there be a surge in reverse logistics?

  • Is my 3PL ready to ramp-up?

  • What is my preventive maintenance plan on key equipment / automation

  • How do I reestablish focus on associates, safety, and on restoring our facility’s “rhythm”?

  • What is my communication plan to my employees?  Continue communicating value and appreciation to frontline employees & leadership 

  • Restarting necessary programs/projects based on medium term needs

  • Reevaluate automation / robotics / co-bots, etc.

  • Procurement risk assessment – review all critical suppliers of direct materials, indirect materials and services… who might not be able to meet demand; who might fail completely; what are my sourcing alternatives?

  • Retooling for channel shifts – from brick & mortar to eCommerce… from food service to grocery, from commercial to residential… sizing up the demand shift near-term and long-term, and realigning your supply chain