Workforce Management and Communications

On-Demand Workforce & Chatbot Communication Services

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• Planning and Scheduling  Workforce – managing teleworking

• Engaging interim management team to manage and recruit for replacement talent

• Evaluating Staff augmentation/advisory help to get through losses in staff capacity & help in solving problems they haven’t seen

• ​Develop Rapid deployment team – self-managed work groups

• Consider a Contingent workforce specializing in short term response to needs.

• Strengthen current workforce that has been deskilled through sickness, furloughs etc. in addition to facing new needs and challenges:

  • Form communities (functional, industry) to provide access to sharing of ideas – library, chat rooms

  • Create Reference library

• Automate scheduling of personnel.

• Provide automated call-out line